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How can we help?

Support for your account, bookings and service requests.

info@totalneeds.app

Sign in to send a support request

Urgent assistance is for service issues. TotalNeeds is not an emergency response service.

Before you book

How do I book a service?

Choose a service and vendor, add your location and describe the work. Your vendor will send an offer for you to review.

When am I charged?

Sending a request is free. Review and accept the offer before paying through the methods available at checkout.

What does business verified mean?

The vendor’s submitted business information has been reviewed. Compare their profile, scope and customer reviews before agreeing to work.

Can I change an agreed price?

Your vendor can propose a revised offer before payment. You must accept it before it replaces the existing agreement. Paid changes require support review.